Tenant Policies
Quality and Affordability
In order to provide quality properties at an affordable price our property managers must ask you to follow the listed rules and regulations.
THIS IS NOT A CONCLUSIVE LIST OF OUR POLICIES AND/OR PROCEDURES
Application
Every adult over the age of 18 that will be residing at the property for any period of time over 5 days is required to submit an application. For more details on our application process and requirements please click the button below.
Verification
All applicants must submit to a credit, employment, background, reference, and eviction screening.
Lease Terms
Our typical term is 12-24 months. However, depending on the property this may be negotiable. We also work with insurance providers for hazard impacted clients on short term basis.
Renters Insurance
Every tenant is required to obtain and carry for the full term of the lease renter's insurance at a minimum liability limit of $300,000. Family Owned Property Management, LLC must be listed as additional insured on all policies. If FOPM receives notification of cancellation FOPM will charge resident’s account a $25 admin fee for investigation and reserves the right to obtain insurance on the Tenant’s behalf for the coverage required.
Utilities
To prevent issues with utility transfers and avoid multiple connection fees FOPM will remain the account holder for basic utilities such as Electric, Gas, Water and Sewer. Any optional utilities such as Cable, internet, phone, trash service, will need to be setup by the Tenant. Tenant will need to agree to a $9.99 utility admin fee so that our office can maintain all accounts and billing. Tenant is responsible for all usages of each utility provided on a monthly basis. The account will be billed and invoice provided to the Tenant via Tenant Portal.
Pest Control
General Pest Control is provided by FOPM however, exclusions apply based on vendor coverage (i.e. palmetto bugs and spiders). Tenant is responsible for everything including but not limited to rodents, fire ants, fleas, German roaches, snakes. Tenant will be responsible for any infestations not reported within the first 3 days of the lease start date regardless of move in.
Resident Benefits Package
Every property managed with FOPM requires a $100/month Resident Benefits Package that is in ADDITION to monthly rent, pet fees, and utility charges. The RBP includes: HVAC filter monthly delivery, Smart Home Technology, Resident Rewards Program, Credit Reporting/Building, Identity Protection, 24 Hour Maintenance Line, Tenant Portal, Multiple Payment Methods, Vetted Vendors, Preventative Maintenance Inspections, Late/NSF fee waiver, Move in Inspection app, Maintenance bundle, Lock out services, Home buying assistance (up to $1500.00 credit at closing), general Pest Control.
Animals
Each of our properties are individually owned. Therefore, the pet policies vary per property depending on the owners preferences, insurance exclusions, and HOA restrictions. Most of our owners are pet friendly, however we do have a max of (2) pets per household. ALL animals are required to have proof of vet visit to confirm proper vaccinations and care. ALL pets are required to carry additional liability insurance and proof of such is required. We reserve the right to cancel any authorization of any animal in any property if at any point there is damage or the pet becomes a danger or nuisance. ANY unauthorized animal whether a tenant's or guests' will incur a pet fee. In order to comply with fair housing and accommodations for service/ESA animals and to reduce deposits and overall costs to pet owners we use PetScreening.com. Every applicant must setup an account with https://foproperties.petscreening.com/ Properties that allow pets require a $275/pet administration fee and monthly fees of $25. All fees are nonrefundable and charged due to limitations that allowing pets into a property have on future prospect residents with allergies.
PetScreening is required and very beneficial to pet owners. It is a secure and simple way to keep track of everything regarding your pet. They provide all the information we need to finish your screening and approve your pets. Sign up is $20 for the first pet and $15/additional pet. Make sure to use our link below to register your pet for efficient application processing.
Service and emotional support animals are required to be submitted and approved through pet screening as well but all fees are waived. In the event FOPM is made aware of ANY animal in or on the property without a completed pet screening and written authorization from FOPM all penalties and fees will be applied retroactively. Additionally, FOPM reserves the right to evict any resident who violates these terms.
Smoking
No smoking of any kind is ever allowed inside any Family Owned Property Management, LLC home or business. This includes but is not limited to cigarettes, vapors, bongs, pipes, etc. Tenants who violate our NO SMOKING policy will be liable for any costs associated with smoke remediation including but not limited to: primer, paint, floor coverings, popcorn ceiling removal, and HVAC duct cleaning.
HVAC Air Filters
All of our tenants are required to change their HVAC filters every 30 days. This is to ensure quality and longevity of all our systems. If at any point an HVAC issue arises and the technician finds an unchanged filter the service call can be billed to the Tenant for unnecessary wear and tear on the equipment. If any unchanged filter is found during a routine inspection, we will begin filter services and tenant will be billed monthly for a technician to replace the filter as required.
Quarterly Inspections
We perform quarterly inspections on all our properties. This is to ensure our clients that their homes are being cared for and make them aware of any preventative maintenance needed for the property. Making quarterly visits to the home helps us to recognize issues when they're small and find more cost effective solutions. This also prevents our tenants from inadvertently not catching something and being charged for damage due to an unreported maintenance issue. Additionally, we check for tenant damage-if we find damage you will be provided a 14 day notice to repair the damage and schedule a re-inspection. If repairs are not made or arranged within the 14 days we will charge you and make all necessary repairs at tenant's expense. Payment is due within 14 days or eviction proceedings are filed for breach of lease.
Lease Term Violations
Any time you are found in violation of your lease term you will receive a notification giving you a right to remedy the issue which, WITH THE EXCEPTION OF RENT PAYMENTS, is typically 14 days . If you have not come into compliance of your lease terms within the advised time limit on your notice we reserve the right to immediately file for evictions. If the violation involves repairs or maintenance issues, to protect the integrity of the property we will take necessary steps to remedy the violation and your account will be charged. Making necessary repairs or maintenance does not remove our right to evict for breach of your lease. Any similar violations subsequent to the initial notice will constitute breach and notice will have been deemed served as of the first notice subjecting you to immediate eviction proceedings.
Yard Maintenance
Unless stipulated in the lease, all of our properties' yards are to be maintained solely by the tenant. It is the tenant's responsibility to mow, edge, and blow the entire yard on a regular basis and to conform for HOA rules where applicable. Furthermore, each tenant is required to regularly prune trees, trim bushes, weed flower beds, and maintain ground covering such as mulch or pine straw. Tenants are required to maintain weeds in the grass. We suggest weed/feed in the spring and fall.
HOA Communities
Many of our properties are governed by HOA CCRs and Rules and Regulations. Every resident is provided a copy of all CCRs and Regulations that govern the property they rent available in their tenant portal. It is the responsibility of each resident to ensure their household and any guests are made aware of all rules and regulations and follow them accordingly. Any violation that is received by FOPM will result in an admin fee to the Resident’s account in addition to any fines/levies placed by the HOA. If you have any questions regarding rules and regulations ask before you lease.